CR Performance Indicators
|
Governance / Integrity |
T018 |
|||
|---|---|---|---|---|
|
Indicator |
Unit |
2023 |
2022 |
Change in % |
|
Compliance management system & compliance training |
|
|||
|
Employees who were trained on compliance topics online |
Headcount |
1,264 |
2,080 |
-39.2 |
|
Completed hours in compliance online training |
h |
1,864 |
2,535 |
-26.5 |
|
Substantial fines for non-compliance with laws and regulations1 |
EUR thousand |
0 |
0 |
0 |
|
Human rights: elimination of discrimination |
|
|||
|
Discriminations determined by courts |
Number |
0 |
0 |
0 |
|
Human rights: freedom of association |
|
|||
|
Violations of freedom of association determined by courts |
Number |
0 |
0 |
0 |
|
Share of permanent staff covered by collective bargaining agreements |
% |
48.6 |
49.1 |
n / a |
|
Product quality and safety |
|
|||
|
Manufacturing locations certified according to quality standards (ISO 9001, IATF 16949 or EN 9100) |
Number |
24 |
26 |
n/a |
|
Defective parts |
ppm (parts per million) |
2.2 |
2.9 |
-24.1 |
|
Customer complaints 2 |
average per month per entity |
3.9 |
3.7 |
5.4 |
|
Invention applications |
Number |
20 |
21 |
-4.8 |
|
Sustainability in purchasing |
||||
|
Purchasing turnover |
EUR million |
537.1 |
538.9 |
-0.3 |
|
Total production materials turnover |
EUR million |
377.9 |
417.8 |
-9.6 |
|
Share of preferred suppliers who have signed the Supplier Code of Conduct (SCoC) |
% |
93.3 |
100 |
-6.7 |
|
Preferred production material suppliers |
Number |
20 |
15 |
33.3 |
|
Share of preferred suppliers in production material purchasing spend |
% |
22.9 |
18.3 |
25.1 |
|
Share of suppliers in supplier scoring that participated in sustainability self-assessment |
% |
31.5 |
33.5 |
-6.0 |
|
1_A fines exceeding EUR 50,000 is considered significant. 2_Total number of customer complaints accepted in a calendar month. |
||||
|
Environment |
T019 |
|||
|---|---|---|---|---|
|
KPI |
Unit |
2023 |
2022 |
Change in % |
|
Eco-management systems |
||||
|
Manufacturing locations certified according to ISO 14001 |
Number |
23 |
25 |
n/a |
|
Share of manufacturing locations certified according to ISO 14001 |
% |
92.0 |
92.6 |
-0.6 |
|
CO2 Footprint |
||||
|
Absolute emission |
||||
|
Scope 1 emissions (from gas consumption 1) |
tons CO2 equivalents |
4,837 |
4,645 |
4.1 |
|
Scope 2 emissions (from purchased electricity/heat, market-based 1) |
tons CO2 equivalents |
227 |
234 |
-3.0 |
|
Scope 1 and 2 emissions (from purchased electricity/heat, market-based2 1) |
tons CO2 equivalents |
5,064 |
4879 |
3.8 |
|
Scope 1 and 2 emissions (from purchased electricity/heat, location-based2 1) |
tons CO2 equivalents |
52,783 |
54,209 |
-2.6 |
|
Energy |
||||
|
Absolute energy consumption |
MWh |
126,070 |
126,532 |
-0.4 |
|
Solar energy |
MWh |
1,019 |
n/a2 |
n/a2 |
|
Gas |
MWh |
16,961 |
18,579 |
-8.7 |
|
Liquefied natural gas |
MWh |
2,561 |
n/a2 |
n/a2 |
|
Electricity |
MWh |
107,117 |
107,547 |
-0.4 |
|
District heating |
MWh |
450 |
405 |
11.1 |
|
Normalized energy consumption |
kWh / EUR thousand of revenue |
102.3 |
101.8 |
0.6 |
|
Solar energy |
kWh / EUR thousand of revenue |
0.8 |
n/a2 |
n/a2 |
|
Gas |
kWh / EUR thousand of revenue |
13.8 |
14.9 |
-7.8 |
|
Liquefied natural gas |
kWh / EUR thousand of revenue |
2.1 |
n/a2 |
n/a2 |
|
Electricity & district heating |
kWh / EUR thousand of revenue |
87.3 |
86.8 |
0.6 |
|
Water in production processes |
||||
|
Water consumption |
m3 |
171,943 |
163,680 |
5.0 |
|
Water consumption (normalized) |
Liter / EUR thousand of revenue |
139.6 |
131.6 |
6.0 |
|
Resource efficiency |
||||
|
Hazardous waste |
tons |
835 |
764 |
9.3 |
|
Non-hazardous waste |
tons |
11,455 |
11,990 |
-4.5 |
|
Metallic waste |
tons |
6,394 |
6,809 |
-6.1 |
|
Plastic waste |
tons |
1,047 |
1,164 |
-10.1 |
|
Cardboard/paper waste |
tons |
716 |
671 |
6.7 |
|
Wood waste |
tons |
944 |
995 |
-5.1 |
|
Other waste |
tons |
2,355 |
2,351 |
0.2 |
|
1_CO2 emissions are reported in accordance with the GHG Protocol. Scope 1 only includes emissions from natural gas and liquid gas and Scope 2 emissions from purchased electricity and district heating. When recording emissions, only emissions relating to the production sites are taken into account. Market-based emissions are calculated using supplier-specific data and emission factors from the International Energy Agency (IEA), while location-based emissions are calculated exclusively using IEA emission factors. Since January 2022, NORMA Group has purchased electricity from renewable energy sources at all production sites. NORMA Group purchases "Energy Attribute Certificates" for this purpose. 2_The consumption of solar energy and liquefied natural gas has only been systematically recorded for NORMA Group since 2023. |
||||
|
Social |
T020 |
|||
|---|---|---|---|---|
|
KPI |
Unit |
2023 |
2022 |
Change in % |
|
Occupational Health and safety |
|
|||
|
Manufacturing locations certified according to ISO 45001 |
Number |
23 |
24 |
n/a |
|
Share of manufacturing locations certified according to ISO 45001* |
% |
92.0 |
88.9 |
3.5 |
|
Accident rate |
accidents/1,000 employees |
4.0 |
4.2 |
-4.0 |
|
Medical treatment rate |
treatments/1,000 employees |
23.1 |
21.3 |
8.5 |
|
Number of lost time incidents |
Number |
34 |
37 |
-8.1 |
|
Number of medical treatments (non-notifiable accidents) |
Number |
195 |
185 |
5.4 |
|
Training and development |
|
|||
|
Average training hours |
Hours / employee |
29.1 |
38.7 |
-24.8 |
|
Employee satisfaction |
|
|||
|
Attrition rate (voluntary) |
% |
12.0 |
14.2 |
-15.5 |
|
Diversity and equality of opportunity |
|
|||
|
Countries in which NORMA Group is currently represented |
Number |
25 |
25 |
0.0 |
|
Share of women in permanent staff |
% |
35.9 |
36.9 |
-2.8 |
|
Women in the six-person Supervisory Board |
Number |
3 |
2 |
50.0 |
|
Social commitment |
|
|||
|
Donations |
EUR thousand |
20 |
5 |
292.3 |
|
Sponsoring |
EUR thousand |
50 |
100 |
-50.0 |
Legend
These contents are part of the Non-financial Group Report and were subject to a separate limited assurance examination.