Product quality

[SBM-3-48a] Product quality is highly relevant for NORMA Group’s own business activities. [SBM-3-48b][SBM-3-48h] The identified impacts and opportunities on this company-specific topic influence NORMA Group’s value chain and corporate strategy by NORMA Group striving for reliable product quality. [SBM-3-48b] Measures with which NORMA Group responds to the impacts can be found in the chapter PRODUCT QUALITY. [SBM-3-48ci] NORMA Group has a positive impact on product quality through high safety standards and the longevity of its products as well as through environmentally friendly practices such as the use of recycled materials and ensuring security of supply. [SBM-3-48civ] NORMA Group contributes to the impact through its own product quality activities. [SBM-3-48cii] This is linked to NORMA Group’s corporate strategy and business model, as we as a manufacturing company place the highest value on product quality. [SBM-3-48d] In the fiscal year, the material opportunity, improvement of product quality and market adaptation, in the area of product quality can influence NORMA Group’s financial position, earnings position and cash flows. [SBM-3-48e]