Marketing
NORMA Group’s long-term marketing strategy is based on the following goals in order to further increase awareness of NORMA Group’s products worldwide, increase product sales, strengthen customer relationships and in doing so contribute to the Group’s growth:
•Building a strong brand image for NORMA Group
•Focus on digital marketing strategy
•Focusing on marketing activities
•Optimizing the brand portfolio
•Optimization of the marketing instruments used
•Achieving a better understanding of market needs
In order to be able to focus on its end markets and customers as much as possible, NORMA Group tailors all of its marketing activities to address local market conditions and consumer habits in its respective regions and markets. The marketing departments of the strategic business units are responsible for implementing the various activities and synchronizing them with NORMA Group’s operational goals.
Marketing focus in 2024
The main marketing activities in fiscal year 2024 included:
•Ongoing development of the future brand strategy and brand architecture
•The further development of the Digital Commerce Strategy 2025: It focused on defining NORMA Group’s new web ecosystem with the aim of unifying and standardizing its digital presence and creating a trusted and simplified source of information for our existing and potential customers
•Global alignment and optimization of marketing tools and suppliers
•Further expansion, standardization and enrichment of the product information management (PIM) platform and the digital assets management (DAM) platform as the basis for further digitalization activities and reliable information for customers
•Expansion of digital communication channels with relevant, customized content for customers and introduction of awareness and lead generation campaigns
•Optimization of the product portfolio and introduction of new products in order to offer a complete portfolio that covers the needs of its customers
•Development of specific marketing initiatives aimed at new business areas and markets with high potential
•Participate in events, trade shows and organize TechDays to strengthen the Company’s relationships with its current customers and create new business opportunities
Marketing expenses in 2024
In the 2024 fiscal year, marketing expenditure totaled EUR 6.2 million. (2023: EUR 6.2 million). In relation to revenue, marketing costs amounted to around 0.5% in the 2024 fiscal year, as in the previous year (2023: 0.5%).

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These contents are part of the Non-financial Group Report and were subject to a separate limited assurance examination.