CR Performance Indicators
Governance / Integrity T011 | ||||
|---|---|---|---|---|
KPI |
Unit |
2021 |
2020 |
Change in % |
Compliance management system & compliance training |
|
|
||
Employees who were trained on compliance topics online |
Headcount |
1,114 |
2,091 |
- 46.7 |
Completed hours in compliance online training |
h |
1,283 |
3,432 |
- 62.6 |
Substantial fines for non-compliance with laws and regulations |
EUR thousands |
0 |
0 |
0 |
Human rights: elimination of discrimination |
|
|||
Discriminations determined by courts |
Number |
0 |
0 |
0 |
Human rights: freedom of association |
|
|||
Violations of freedom of association determined by courts |
Number |
0 |
0 |
0 |
Share of permanent staff covered by collective bargaining agreements |
% |
49.5 |
52.7 |
n / a |
Product quality and safety |
|
|||
Manufacturing locations certified according to quality standards (ISO 9001, IATF 16949 or EN 9100) |
Number |
26 |
27 |
-3.7 |
Defective parts |
ppm (parts per million) |
4.9 |
5.1 |
- 3.9 |
Customer complaints |
average per month per entity |
5.1 |
4.7 |
8.5 |
Invention applications |
25 |
13.6 | ||
Sustainability in purchasing |
|
|||
Purchasing turnover |
EUR millions |
481.5 |
404.1 |
19.2 |
Total production materials turnover |
EUR millions |
372.2 |
291.3 |
27.8 |
Share of preferred suppliers who have signed the Supplier Code of Conduct (SCoC) |
% |
100 |
100.0 |
0 |
Preferred production material suppliers |
Number |
17 |
18 |
- 5.6 |
Share of preferred suppliers in production material purchasing spend |
% |
25 |
21.9 |
14.2 |
Share of suppliers in supplier scoring that participated in sustainability self-assessment |
% |
41.0 |
32.0 |
28.1 |
Environment T011 | |||||
|---|---|---|---|---|---|
KPI |
Einheit |
2021 |
2020 |
Change in % | |
Eco-management systems |
|||||
Manufacturing locations certified according to ISO 14001 |
Number |
25 |
26 |
- 3.8 | |
Share of manufacturing locations certified according to ISO 14001 |
% |
92.6 |
93.0 |
n / a | |
CO2 Footprint |
|
||||
Scope 1 emissions (from gas consumption 1) |
tons CO2 equivalents |
5,678 |
5,417 |
4.8 | |
Scope 2 emissions (from purchased electricity/heat, market-based 1) |
tons CO2 equivalents |
37,771 |
44,396 |
- 14.9 | |
Scope 1 and 2 emissions (from purchased electricity/heat, market-based2 1) |
tons CO2 equivalents |
43,449 |
49,813 |
- 12.8 | |
Scope 1 and 2 emissions (from purchased electricity/heat, location-based2 1) |
tons CO2 equivalents |
56,758 |
52,327 |
8.5 | |
Energy |
|||||
Absolute energy consumption |
MWh |
130,170 |
118,214 |
10.1 | |
Gas |
MWh |
22,713 |
21,668 |
4.8 | |
Electricity |
MWh |
107,111 |
96,123 |
11.4 | |
District heating |
MWh |
346 |
424 |
- 18.3 | |
Normalized energy consumption |
kwh / EUR thousand of revenue |
119.2 |
124.1 |
- 4.0 | |
Gas |
kwh / EUR thousand of revenue |
20.8 |
22.8 |
-8.7 | |
Electricity & district heating |
kwh / EUR thousand of revenue |
98.4 |
101.4 |
-2.9 | |
Water in production processes |
|||||
Water consumption |
m3 |
160,586 |
147,425 |
8.9 | |
Water consumption (normalized) |
liter / TEUR of revenue |
147.1 |
154.8 |
-5.0 | |
Resource efficiency |
|||||
Hazardous waste |
tons |
644 |
617 |
4.3 | |
Non-hazardous waste |
tons |
12,261 |
10,429 |
17.6 | |
Metallic waste |
tons |
7,309 |
6,376 |
14.6 | |
Plastic waste |
tons |
1,181 |
1,067 |
10.7 | |
Cardboard/paper waste |
tons |
767 |
730 |
5.0 | |
Wood waste |
tons |
920 |
956 |
-3.8 | |
Other waste |
tons |
2,084 |
1,300 |
60.3 | |
1_Marktbasierte („market-based“) Emissionen gemäß GHG Protocol Scope 2 Guidance, unter Nutzung von Lieferanten-spezifischen Daten sowie Emissionsfaktoren der Internationalen Energieagentur (IEA). Scope-2-Emissionen gemäß der standortbezogenen („location-based“) Methodik unter ausschließlicher Nutzung von IEA-Emissionsfaktoren. | |||||
Social T011 | ||||||
|---|---|---|---|---|---|---|
KPI |
Unit |
2021 |
2020 |
Change in % | ||
Occupational Health and safety |
|
|||||
Manufacturing locations certified according to ISO 45001 |
Number |
21 |
20 |
5.0 | ||
Share of manufacturing locations certified according to ISO 45001* |
% |
77.8 |
71.4 |
8.9 | ||
Accident rate |
accidents/1,000 employees |
6.2 |
4.2 |
46.7 | ||
Medical treatment rate |
treatments/1,000 employees |
27.4 |
25.1 |
8.9 | ||
Number of lost time incidents |
Number |
54 |
35 |
54.3 | ||
Number of medical treatments (non-notifiable accidents) |
Number |
238 |
210 |
13.3 | ||
Training and development |
|
|||||
Average training hours |
hour / employee |
29.6 |
20.9 |
41.6 | ||
Employee satisfaction |
|
|
||||
Attrition rate (voluntary) |
% |
13.2 |
9.6 |
n / a | ||
Diversity and equality of opportunity |
|
|||||
Countries in which NORMA Group is currently represented |
Number |
25 |
25 |
0 | ||
Share of women in permanent staff |
% |
37.2 |
36.0 |
n / a | ||
Women in the six-person Supervisory Board |
Number |
2 |
2 |
0 | ||
Social commitment |
|
|||||
Donations |
EUR thousands |
14 |
111 |
-87.4 | ||
Sponsoring |
EUR thousands |
288 |
98 |
195.1 | ||
14 | ||||||
288 | ||||||
Legend
These contents are part of the Non-financial Group Report and were subject to a separate limited assurance examination.