Decentralized organization, jointly lived company culture

The employees of NORMA Group make a significant contribution to the success of the Group. For this reason, personnel management and development play an important role.

NORMA Group’s personnel management is organized on a decentralized basis. This reflects the international nature of the company. The decentralized organization allows the individual sites to adapt flexibly to local conditions at any time and to contribute their specifications in a targeted manner, particularly with regard to regional expertise in human resources development and recruiting. One of the main tasks of human resources management is to ensure the availability of specialist and managerial staff on an ongoing basis. The goal here is also to recruit as many specialized employees that the company needs as possible from our own junior staff and thus to become less dependent on the external labor market. The targeted training and development of its own workforce is therefore an integral part of NORMA Group’s human resources strategy.

To promote a uniform company culture, NORMA Group has formulated central guiding principles and standardized company values that reflect the fundamental convictions of the company. These guiding principles are communicated and lived at all sites.

 

Development of the workforce figures

As of December 31, 2022, NORMA Group employed 8,707 people across the Group (core workforce including temporary workers). Compared to the previous year’s reporting date (December 31, 2021: 8,203), this represents a 6.1% increase. 6,175 employees were attributable to the core workforce (Dec. 31, 2021: 6,191). 2,532 temporary workers were employed at the end of December 2022 (December 31, 20212,012) and thus accounted for around 29% of the total workforce (2021: 25%).

         

Core workforce by segment

     

T034

 

2022

Share in %

2021

Share in %

3,432

56

3,467

56

1,499

24

1,385

22

1,244

20

1,339

22

6,175

 

6,191

 

The lower number of employees in the core workforce compared to the previous year is mainly due to the restrictions still in effect in the reporting year as a result of the COVID pandemic in the Asia-Pacific region and the resulting impact on production capacities. Declines in demand due to the pandemic also had an effect. In light of this, the number of employees in the Asia-Pacific region decreased by 7.1% compared to the previous year. This was offset by an increase in the workforce in the Americas region, which related in particular to the expansion of production and sales capacities in the water business. The core workforce in the EMEA region remained virtually unchanged.

The total number of employees (core workforce and temporary workers) in the current reporting year comprises 4,985 direct employees (2021: 4,572), 1,524 indirect employees (2021: 1,449) and 2,198 salaried employees (2021: 2,182). While direct employees are people involved in the manufacturing process, indirect employees are people from production-related areas, such as the quality department. The group of salaried employees is primarily assigned to administrative functions.

Further information on  EMPLOYEE SATISFACTION,  OCCUPATIONAL HEALTH AND SAFETY,  TRAINING AND EDUCATION and  DIVERSITY AND EQUAL OPPORTUNITIES can be found in the chapter  CR REPORT.

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These contents are part of the Non-financial Group Report and were subject to a separate limited assurance examination.