CR Performance Indicators
Governance / Integrity |
T014 |
|||
---|---|---|---|---|
Indicator |
Unit |
2022 |
2021 |
Change in % |
Compliance management system & compliance |
|
|||
Employees who were trained on compliance topics online |
Headcount |
2,080 |
1,114 |
86.7 |
Completed hours in compliance online training |
h |
2,535 |
1,283 |
97.6 |
Substantial fines for non-compliance with laws and |
EUR thousand |
0 |
0 |
0 |
Human rights: elimination of discrimination |
|
|||
Discriminations determined by courts |
Number |
0 |
0 |
0 |
Human rights: freedom of association |
|
|||
Violations of freedom of association determined by courts |
Number |
0 |
0 |
0 |
Share of permanent staff covered by collective |
% |
49.1 |
49.5 |
n / a |
Product quality and safety |
|
|||
Manufacturing locations certified according to quality |
Number |
26 |
26 |
0 |
Defective parts |
ppm (parts per million) |
2.9 |
4.9 |
- 40.8 |
Customer complaints |
average per month |
3.7 |
5.1 |
-27.5 |
Invention applications |
per entity |
21 |
25 |
-16.0 |
Sustainability in purchasing |
||||
Purchasing turnover |
EUR million |
538.9 |
481.5 |
11.9 |
Total production materials turnover |
EUR million |
417.8 |
372.2 |
12.3 |
Share of preferred suppliers who have signed the |
% |
100 |
100.0 |
0 |
Preferred production material suppliers |
Number |
15 |
17 |
- 11.8 |
Share of preferred suppliers in production material |
% |
18.3 |
25 |
- 26.8 |
Share of suppliers in supplier scoring that participated in |
% |
33.5 |
41.0 |
- 18.3 |
Environment |
T015 |
|||
---|---|---|---|---|
KPI |
Unit |
2022 |
2021 |
Change in % |
Eco-management systems |
||||
Manufacturing locations certified according to ISO 14001 |
Number |
25 |
25 |
0 |
Share of manufacturing locations certified according to |
% |
92.6 |
92.6 |
n / a |
CO2 Footprint |
||||
Absolute emission |
||||
Scope 1 emissions (from gas consumption 1) |
tons CO2 equivalents |
4,645 |
5,678 |
-18.2 |
Scope 2 emissions (from purchased electricity/heat, |
tons CO2 equivalents |
234 |
37,771 |
-99.4 |
Scope 1 and 2 emissions (from purchased electricity/heat, |
tons CO2 equivalents |
4,879 |
43,449 |
- 88.8 |
Scope 1 and 2 emissions (from purchased electricity/heat, |
tons CO2 equivalents |
54,209 |
56,758 |
-4.5 |
Energy |
||||
Absolute energy consumption |
MWh |
126,532 |
130,170 |
-2.8 |
Gas |
MWh |
18,579 |
22,713 |
-18.2 |
Electricity |
MWh |
107,547 |
107,111 |
0.4 |
District heating |
MWh |
405 |
346 |
17.0 |
Normalized energy consumption |
kWh / EUR thousand of |
101.8 |
119.0 |
- 14.5 |
Gas |
kWh / EUR thousand of |
14.9 |
20.8 |
-28.1 |
Electricity & district heating |
kWh / EUR thousand of |
86.8 |
98.3 |
-11.7 |
Water in production processes |
||||
Water consumption |
m3 |
163,680 |
160,586 |
1.9 |
Water consumption (normalized) |
Liter / EUR thousand of |
131.6 |
147.1 |
-10.5 |
Resource efficiency |
||||
Hazardous waste |
tons |
764 |
644 |
18.6 |
Non-hazardous waste |
tons |
11,990 |
12,261 |
-2.2 |
Metallic waste |
tons |
6,809 |
7,309 |
-6.8 |
Plastic waste |
tons |
1,164 |
1,181 |
-1.4 |
Cardboard/paper waste |
tons |
671 |
767 |
-12.5 |
Wood waste |
tons |
995 |
920 |
8.2 |
Other waste |
tons |
2,351 |
2,084 |
12.8 |
1_Market-based emissions in accordance with GHG Protocol Scope 2 Guidance, using supplier-specific data as well as IEA emission factors. Scope 2 emissions calculated using “location-based” method (calculated using exclusively IEA emissions factors). |
Social |
T016 |
|||
---|---|---|---|---|
KPI |
Unit |
2022 |
2021 |
Change in % |
Occupational Health and safety |
|
|||
Manufacturing locations certified according to ISO 45001 |
Number |
24 |
21 |
14.3 |
Share of manufacturing locations certified according to |
% |
88.9 |
77.8 |
14.3 |
Accident rate |
accidents/1,000 employees |
4.2 |
6.2 |
-32.3 |
Medical treatment rate |
treatments/1,000 employees |
21.3 |
27.4 |
-22.3 |
Number of lost time incidents |
Number |
37 |
54 |
-31.5 |
Number of medical treatments |
Number |
185 |
238 |
-22.3 |
Training and development |
|
|||
Average training hours |
Hours / employee |
38.7 |
29.6 |
30.7 |
Employee satisfaction |
|
|
||
Attrition rate (voluntary) |
% |
14.2 |
13.2 |
n / a |
Diversity and equality of opportunity |
|
|||
Countries in which NORMA Group is currently |
Number |
25 |
25 |
0 |
Share of women in permanent staff |
% |
36.9 |
37.2 |
n / a |
Women in the six-person Supervisory Board |
Number |
2 |
2 |
0 |
Social commitment |
|
|||
Donations |
EUR thousand |
5 |
14 |
-62.9 |
Sponsoring |
EUR thousand |
100 |
288 |
-65.3 |
Legend
These contents are part of the Non-financial Group Report and were subject to a separate limited assurance examination.